Oh Polly
Reviews and Complaints

My order has been in customs since 1/27 and I cant get a hold of anyone to see why its not moving if I need to do anything. This is absolutely ridiculous o will dispute the charge on my card and never do business with them ever again. Youll spend money but wont get anything do not order from this company

hello i just purchased a dress from ohpolly and i need it by the 8th and it says it takes 4-7 days to deliver but i asked around and looked up what everyone said and they said otherwise.saying it takes 2 weeks maybe a month which is ridiculous. i need my dress by the 8th and thats 4-7 business days by the 8th will it come on time otherwise i need a refund . my email is hannahfiedler284@***.com

Hello,

We purchased dresses on March 22/24. We did not receive them

Until April 12/24.

We are now 2 days past the 30 days but only had less than 2 weeks to return. We dont want a store credit. We want a full refund.

They did not arrive in time for the event which they were ordered for and paid a crazy amount of duty. Please reply

Hello, I placed an order with oh Polly on march 24, 2024. I put all my correct info as I remember and the money was taken out from my account for the item immediately.

A few days later I realized I did not receive a confirmation email for my order and I tried to chat with the bot and I was unable to get any help at all and they stated that my order could not be found.

I need help asap This is ridiculous and unacceptable. If they took my money already for the items where the *** is my email and where the *** is my info on the order.

How is it possible that I can not get faster shopping I am somad there is no one to speak to the worst!!

Hi I ordered a dress March 8th the estimated delivery was March 18th I never got an email but I did realize I put the wrong email address and I tried to reach out before. I still have not received the dress but my card was charged I would like to speak to someone to resolve the problem

DPD have not received my parcel yet and it's guarantee delivery today - it's my 21st birthday tonight and I am really worried.

Ive ordered this items on the 7th of March, but I didnt pick them up till 19th of March. I pick them up from Postofice then went home and tried it.

The item doesnt fit me. I went to do a barcode wasnt allowing me I spoke to one of the staff online. She said that she sort it out for me and I should do it because its working. I tried to do it it wasnt working and since then Ive been trying to do the return And I am not getting the help I need online I need the barcode to do my return thank you.

I dont want my return to be on the voucher. I want my return to be returned on my card

Is there anyway your corset frill skirt maxi dress in yellow could come back in stock this week in a size 4 and regular cup?

This is terrible that I cant reach to find out about my order. Its been 8 days since I placed it and your robot chat it useless my order number is OP108****US

Placed and order. They never asked for my name or nothing just took my Apple Pay and never contacted me about this issue

Trying to get ahold of someone to track my daughters prom dress and there is no way to communicate with anyone. I need someone to contact me as soon as possible.

How do we contact to speak to someone

I returned the item of order OP761935US using Rebound on August 25th and received confirmation from Rebound that it was delivered to your warehouse on October 30th. However, I still have not received my refund. Please let me know ASAP when the amount will be refunded to me.

I cannot seem to get in contact with oh polly for the life of me! My order is not in any of my emails or in 'orders' on my account.

I cannot find it to make a return and send it back!

This is beyond frustrating as the clothes do not fit me and I really need a refund as a broke student. Please help!

Ik 26 okt de jurken retour gestuurd en tot op heden geen geld retour gehad

Al

Meerdere keren gemaild en op de site de chat gelegen maar geen reactie

Telefonisch niet bereikbaar